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Testimonials

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Group of friends sharing Richland, WA dentist testimonials

We love our patients — and we want them to love the care they receive! Our goal is to make sure every one of our patients has a fantastic experience with Drs. Bunch and Kleist, and that each gets the results they really need. Whether it’s something as simple as a routine cleaning or as impactful as complete smile design, making our patients happy is what we’re here for. See what they have to say about our practice!

You can also read reviews from patients on our Facebook, Google and Rate-a-Biz pages:

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If you would like to write your own review and share what you thought about your experience at our Richland office, please visit our Review Us page.

Audrey H.
Happy Patient
“I was so impressed with the Clinic and the caring, professional and confident operating practices that our family chose to make it our new provider.”

My long-time dentist left on a 2-week vacation the Friday afternoon that the anchor tooth on my lower partial plate cracked. I was in acute pain and very concerned about possible infection.

Fortunately, a root canal specialist stayed open late; he identified my problem, prescribed antibiotics and made me an appointment with Dr. Kleist, who immediately squeezed me into his Monday schedule. The staff were all wonderful and helpful, X-rays were taken, and Dr. Kleist removed the tooth after showing me that it had actually broken into several pieces. The removal was painless, and upon learning that I had a 60th wedding anniversary celebration already scheduled, Dr. Kleist suggested we take a chance and insert a new tooth into my plate.

He and his on-site dental lab are so skillful that my husband and I were able to totally enjoy our big party, I smiling widely and feasting on steak. This all occurred prior to my previous dentist’s return to the area! I was so impressed with the Clinic and the caring, professional and confident operating practices that our family chose to make it our new provider.

Also, we purchased their dental plan, which is excellent and quite affordable. I strongly recommend the Midtown Dental Clinic.

Audrey H.
More clients speaking
Just relocated here from out of state. My husband unexpectedly needed a dentist right away. Ended up with root canal. Dr. Kleist was great as well as the rest of the staff. The Dr. did an awesome job and even followed up personally to ensure he was doing okay.
Barbara L.
I recently needed an emergency repair for a cracked molar. They arranged their schedules for me to get in right away and Dr. Bunch put a temporary crown on that same day. The entire staff is wonderful to work with and always so pleasant.
Dave L.
Recently I had two cavities filled by Dr. Kleist. He did a great job. I didn’t feel any pain and he was able to treat me quickly. The staff was very friendly. I would recommend this dental clinic to anyone
Jennifer A.
We have been going here for years, and we love Midtown Dental Clinic and Dr. Bunch! The office is quick and efficient with scheduling appointments, you always get right in! They really care about you as a person and your dental health! I would highly recommend Midtown dental for your whole family!
Glenna M.
The entire team at Midtown Dental Clinic provides exceptional customer service — from the receptionist to the insurance specialist to the dental hygienist and dentist. I’d rate their dental care as ‘5-star’ — professional, thorough and painless! I’ll definitely recommend Midtown Dental to my family and friends.
Stephanie S.
Some client quotes
I think you’re ALL fantastic. Genuine customer service is a rarity today. You are the BEST!
Vicky T.
I have been having my dental work done for over 40 years at Midtown Dental Clinic. They have a great reputation and they live up to it.
Richard P.